Customer Satisfaction

■Device Technology & Quality Support (FAE)
We also offer alternatives to other supplier’s ' EOL products, custom support, technical and quality aspects of peripheral circuits, and special reliability evaluation support. In the event of a failure, we will carry out analysis by a third-party organization in Japan and also provide on-site support locally.

■EMS Business Technology & Quality Support
We are fully supporting every step from design conception to development and mass production,in order to prevent defects from occurring, in both technical and quality aspects of each event.Process Engineers are assigned to each manufacturing site to analyze and improve problems even after mass productionfor continued quality improvement.

■Periodic Audits as part of Quality Improvement Activities
We carry out regular audits of our own factories, EMS, suppliers, etc. to investigate the problems we are currently facing, and are always working on ways to improve quality.In addition, we will also carry out audits to meet customer requests.

■Environmental Quality Initiatives
We comply with international environmental standards and environmental quality standards that meet customer requirements, and we support environmental quality compliance at our own factories, EMS and suppliers, etc.